Home & Retail has been built on 20 years of solid
transport experience and since 1998 has specialised exclusively in distribution
solutions for the UK's leading manufacturers and retailers of furniture.
We provide our customers with a high quality service to meet the demands of
Our efficient, time-sensitive operation allows us to provide you with a
value-added service and complete confidence that your products will arrive at
their final destination when promised and in pristine factory condition.
Our principle depots in London, Birmingham, Liverpool, Glasgow and Belfast provides a
daily home delivery service throughout the mainland UK
Our full service includes inbound road, sea and air container breakdown, stock
control, storage, home delivery bookings administration and furniture
installation projects for exhibitions and show flats.
You can depend on Home & Retail to give you the
reliability you need even at your busiest times of the year.
Our target lead time for all UK mainland deliveries is five working days upon
receipt of furniture.
Experts in handling furniture
All your furniture is handled with the utmost care. We place the furniture in a
room of your customer’s choice, unwrap and present it, before finally removing
all rubbish. We also provide a service to remove and dispose of your customer's
existing furniture if required.
Drivers and porters
We have highly experienced and professional delivery staff. All drivers and
porters wear company uniforms, carry identification badges, a full set of tools,
digital cameras and packing materials.
Exchange and returns service
We provide exchange and returns services to link into your existing customer
Your complaints process and returns procedure can be fully integrated into our
business with our agents trained to follow up and deal with customer issues on
Storage and warehousing
We can store your goods in our ample warehousing providing you with the facility
to sell items from stock and further reduce your delivery lead times to your
A storage service is available for customers who wish to delay delivery of their
Monitoring our performance
We believe in good information flow to our customers ensuring that you are
updated daily on the progress of all your deliveries via our automated emailing
Enhancing our service
We are continuously improving the level of our service, offering our customers
increased B2B integration through cutting-edge technology.
Projects currently under review are:
- Signature capture for real-time POD creation
- Vehicle satellite navigation, tracking and route planning
- Barcode scanning to facilitate vehicle loading/unloading
- Web based goods tracking facility
For further information or enquires contact us directly please.