European Furniture Distributor

  1. Heston
  2. Customer service agent
  3. £18,000 P/A

Home and Retail are an industry leading furniture warehousing and distribution company. Our unique, seven-day furniture delivery service to both home and retail premises in the UK and Ireland constantly exceeds the consumer's expectations with regard to timescales and service. We are seeking a customer service agent for our Heston Call centre.
The right candidate will have good telephone skills and Call Centre / Customer Service experience is desired. The position will entail answering incoming calls, calling customers to book in deliveries and managing customers’ accounts. The Position is target based, daily and monthly. (Monthly bonus of £100 payable if targets are met)
You must be computer literate. A good communicator with a confident and polite telephone manner as you will be the first point of contact between the customer and company. You will have the ability to multi-task and work in a busy office environment.
Working shifts 0800-1700 or 0900-1800 and one Saturday per month 0900-1300 (working 4 hours on Saturday will gain 6 hours in lieu the following week)


  1. 28 days per annum (includes 8 bank holidays)
  2. Competitive salary
  3. Company bonus scheme

Please send CV to

HOME AND RETAIL… passion, innovation and unrivalled commitment to the customer…

® 2018 European Furniture Promotion Ltd T/A Home and Retail